All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to INDRAKALPA EXPEDITION.
Payments: For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your country/place or upon arrival in INDIA (those who are coming from abroad) but definitely before the commencement of the services. Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year etc.), full payment is required to be sent in advance.
Mode of Payment: Overseas advance payment can be made through Wire Transfer to our bank. Payments from India can be done through cash/cheque/NEFT/RTFS/IMPS.
Account Name – INDRAKALPA EXPEDITION
Account No. – 50200061985162
Bank Name – HDFC BANK
Branch Name – GANESHGURI BRANCH
IFSC – HDFC0004344
Cancellation Policy: In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
- 45 days prior to arrival: 10% of the Tour / service cost
- 15 days prior to arrival: 25% of the Tour / service cost
- 07 days prior to arrival: 50% of the Tour / service cost
- 48 hours prior to arrival OR No Show: No Refund
Note: Written cancellation will be accepted on all working days, except Sunday, Any cancellation sent on Sunday’s will be considered on next working day (Monday).
For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.